• Cat FAQs

    Don't see your question here? Go to:

    Product FAQs | Registration FAQ | Tip Exchange FAQ

    Choose a category to view specific cat related questions:

    1. Flea & tick Protection
    2. Grooming
    3. Toys
    4. Treats
    5. Stain & Odor

    Flea & Tick Protection

    1. How do you know if a cat is going have an allergic reaction to a topical flea and tick product?
    2. Can an indoor cat get fleas?
    3. I have a young kitten that already has fleas. How old does a kitten have to be before I can use one of your flea and tick products?
    4. I have a 16 year old cat, is she too old for topical flea and tick treatments and, if so, what do you recommend I should do now to control her fleas?
    5. What if my cat licks or grooms itself after I've applied any flea and tick product?
    6. What if my cat drinks some of the bath water during the bath?
    7. Can I use your flea and tick products on a pregnant cat?
    8. Should I be concerned about mosquitoes biting my cat?
    9. How do I know if my cat has ear mites?
    10. How many different types of intestinal worms can attack my cat?
    11. How does my cat become infected with intestinal worms?
    How do you know if a cat is going have an allergic reaction to a topical flea and tick product?

    Unfortunately, this is not an easy question to answer. Your cat can have a reaction to the first exposure to a product, to a later application of the product, or never. While reactions to topical drops are rare, they might result in mild skin irritation. It is important to observe your pet for the first 24 hours and contact your veterinarian if you note any abnormal reactions.

    BACK TO TOP

    Can an indoor cat get fleas?

    Yes, indoor cats can also get fleas. It is very easy for a flea to hitch a ride on your clothing, bottom of shoes, or come in with your dog after he's been out playing. Therefore, it is important to use preventative products such as Hartz¨ UltraGuard Pro¨ Flea & Tick Drops for Cats even if you have an indoor cat.

    BACK TO TOP

    I have a young kitten that already has fleas. How old does a kitten have to be before I can use one of your flea and tick products?

    Kittens must be at least 12 weeks old in order to use any of our flea and tick products.

    BACK TO TOP

    I have a 16 year old cat, is she too old for topical flea and tick treatments and, if so, what do you recommend I should do now to control her fleas?

    We do not recommend using Hartz® UltraGuard™ Flea & Tick products on aged cats without the consultation of a veterinarian. Please work with your vet so they can determine which product is best to use on your cat.

    You can, however treat your home environment with Hartz® UltraGuard Plus™ Flea & Tick Home Spray to kill fleas that are around your home and prevent new ones from developing. Additionally, vacuuming will help to reduce flea eggs that develop into adult fleas.

    If your cat goes outdoors, you can treat your yard with Hartz® UltraGuard™ Yard Spray. This will provide you with an additional layer of protection for your cat. Be sure all products have dried before you allow your cat back into the area.

    BACK TO TOP

    What if my cat licks or grooms itself after I've applied any flea and tick product?

    It is important to apply the product in a location that your cat cannot easily reach while grooming. It is also recommended that you prevent your cat from grooming immediately after product application. If your cat does happen to groom itself, you may see some drooling or foaming at the mouth due to the product taste. If these signs continue or become more severe, contact your veterinarian.

    BACK TO TOP

    What if my cat drinks some of the bath water during the bath?

    If your cat does get a few drinks of the water before you can stop it, this should not likely cause a problem because the bath water will have diluted the shampoo. However, it is possible to have some gastrointestinal upset (vomiting or diarrhea) from the soap in the shampoo usually within 24 to 48 hours of the bath. Contact your veterinarian if the signs persist for longer than 48 hours or if they become worse.

    BACK TO TOP

    Can I use your flea and tick products on a pregnant cat?

    No, it is not recommended to use our flea and tick products on pregnant cats; read the product labels for full precautions.

    BACK TO TOP

    Should I be concerned about mosquitoes biting my cat?

    Yes, mosquitoes are not only a nuisance but they can also carry diseases. Most concerning is their ability to transmit feline heartworms. Dr. Melinda recommends the use of Hartz® UltraGuard Pro® or Hartz® UltraGuard Plus™ to kill and repel mosquitoes on contact.

    BACK TO TOP

    How do I know if my cat has ear mites?
      Ear mites are barely visible to the naked eye; however, here are some symptoms to look for:
    • Head shaking or carrying the head tilted to one side.
    • Excessive scratching at the ears (there may be sores around the ears).
    • Dark brown to black crusty discharge in the ears.
    • Difficulty hearing - especially if combined with other signs.

    BACK TO TOP

    How many different types of intestinal worms can attack my cat?

    As a cat owner, it's important to know about the different types of worms and their potential effects on your cat's health. The most common are roundworms, hookworms, tapeworms and whipworms. See Intestinal parasites and your cat

    BACK TO TOP

    How does my cat become infected with intestinal worms?

    How your pet becomes infected depends on the type of worm. Kittens may become infected with roundworms while in uterus, thus they are already infected at birth. Otherwise, they can become infected through their mother's milk. This is also true of hookworms. To become infected with Tapeworms cats need to ingest an infected flea. See Intestinal parasites and your cat

    BACK TO TOP



    Grooming

    1. How often can I bathe my cat?
    2. What can I do to reduce my pet's shedding?
    3. My pet licked the product, is it harmful?
    4. Can I use the Hartz shampoos on a pregnant animal?
    5. Where can I locate product?
    6. Where are Hartz® shampoos made?

    How often can I bathe my cat?

    Cats tend to groom themselves and therefore do not require to be bathed as often as dogs. Frequency of bathing is dependent on the cat's activity level and whether it is an indoor or outdoor cat. Cats should not be bathed more than once a month.

    BACK TO TOP

    What can I do to reduce my pet's shedding?

    Depending on the breed and season, some animals shed more than others. With a healthy diet consisting of Omega 3 & 6 fatty acids and daily grooming, pet shedding can be controlled. The best solution is also the simplest: control shedding by increasing the number of baths you give your pet and by brushing your pet on a daily basis. Use a slicker brush that easily captures fine hair. By brushing daily, you will notice less hair floating around the house, and, less hair will also help in reducing allergens.

    BACK TO TOP

    My pet licked the product, is it harmful?

    Hartz shampoos have been carefully tested and formulated with very low toxicity to pets and humans; but as with any ingestion of shampoo, it may cause some degree of gastrointestinal upset.

    BACK TO TOP

    Can I use the Hartz shampoos on a pregnant animal?

    Yes. All Hartz grooming shampoos are gentle enough for use on pregnant animals. However, a veterinarian should be consulted prior to use of any flea & tick shampoo.

    BACK TO TOP

    Where can I locate product?

    Hartz products are sold in all major retail outlets. Our product can be found in large mass stores such as Wal-Mart and Kmart, grocery stores, drug stores, pet specialty retailers and more.

    BACK TO TOP

    Where are Hartz¨ shampoos made?

    Hartz shampoos and sprays are all made in the USA.

    BACK TO TOP


    Toys

    1. Why does my cat need toys?
    2. Is it okay if children play with dog and cat toys?
    3. What are the best toys for my cat?
    4. How do you ensure the safety of your toys?
    5. How can you be sure there is no lead in your toys?
    6. What are phthalates, do your toys contain them?
    7. Where are Hartz® toys made?
    8. What happens if a piece of a product is ingested?
    9. Why does label say to “supervise pet”?
    Why does my cat need toys?

    Cats are ultimate hunters and toys help alleviate boredom in your cat and help direct instinctive prey-chasing behaviors into a manner that is more acceptable for indoor playtime. Engaging in playful activities with your cat also provides him with an opportunity for exercise, of which most indoor cats are in desperate need, as well as presents the opportunity for you to bond with your pet.

    BACK TO TOP

    Is it okay if children play with dog and cat toys?

    Hartz toys are designed specifically for cats and dogs and are not approved for use by children. We do have toys designed specifically for interaction; however young children should always be supervised during playtime with pets.

    BACK TO TOP

    What are the best toys for my cat?

    Adding toys to your cat’s environment, you provide the necessary stimulation to keep them physically active and mentally engaged. Hartz toys are developed with a deep understanding of feline play behavior to help your cat get the most out of playtime! The perfect play environment includes:

    • Hunt Toys – Often referred to as natures perfect predators, cats are natural born hunters who posses highly developed, innate hunting skills. Toys that stimulate this predatory instinct allow them to connect to their natural role as predators, creating a sense of satisfaction and accomplishment. Catnip filled plush toys such as Hartz® Jungle Cats™ or our classic Mini Mice™ toys are perfect to stimulate this play behavior.
    • Swat & Chase Toys – Cats are naturally driven to swat and use their claws to attack, defend and manipulate objects in their environment. Swat and chase toys allow cats to build and maintain coordination and help facilitate exercise. Bizzy balls, like Hartz® Midnight Crazies™ and play centers like the Hartz® Scrunch & Punch™ are perfect toys to satisfy your cats desire to swat and chase.
    • Interactive Toys– Sharing in playtime not only helps create a strong bond between you and your feline friend, but your involvement makes play more dynamic and challenging for cats, fully stimulating their senses to keep them active and healthy. Hartz® Feather Ball & Teaser™ and Gone Fishin'® are a few of the interactive toys Hartz offers to tease your kitty and get involved in playtime.

    BACK TO TOP

    How do you ensure the safety of your toys?

    Toy safety is ensured at the very earliest stage of the product development process, when the toy is first conceived and designed. Hartz toy designers have spent many years designing toys for children, and as such have been trained to design toys with safety in mind. All Hartz on-staff toy designers are well versed in avoiding the safety hazards that are often common between children and pets. Below are common health concerns surrounding toys and steps Hartz has taken to make sure they are not found in our toys:

    • Phthalates, or phthalate esters, are esters of phthalic acid and are mainly used as plasticizers (substances added to plastics to increase their flexibility). Our toys are tested at certified, independent testing facilities to assure that the toy meets government safety guidelines for phthalate content.
    • Lead: Our toys are tested at certified, independent testing facilities to assure that the toy meets government safety guidelines for lead content.

    BACK TO TOP

    How can you be sure there is no lead in your toys?

    Our toys are tested at certified, independent testing facilities to assure that the toy meets government safety guidelines for lead content.

    BACK TO TOP

    What are phthalates, do your toys contain them?

    Phthalates, or phthalate esters, are esters of phthalic acid and are mainly used as plasticizers (substances added to plastics to increase their flexibility). Our toys are tested at certified, independent testing facilities to assure that the toy meets government safety guidelines for phthalate content.

    BACK TO TOP

    Where are Hartz® toys made?

    Like most toys in the industry, Hartz produces many of its toys and accessories in China. Hartz has a long history of producing high quality pet toys and as such works with trusted vendors, most of whom we have worked with for many years. We have a Hartz office based in Shanghai China, staffed by Hartz managers whose role is to provide supervision of our vendors in China and ensure that our products are within our specifications and of the highest quality. Our Quality Control team inspects all finished goods prior to shipping.

    BACK TO TOP

    What happens if a piece of a product is ingested?

    It depends on the size of the piece and the size of the pet. Pets can easily swallow something that would never make it through their entire system. If you suspect your pet may have ingested a piece of a toy it is best to consult your veterinarian.

    BACK TO TOP

    Why does label say to “supervise pet”?

    Although our toys are designed with your animal in mind and constructed with high standards each pet is an individual - even pet of similar size and breed will have very different play patterns. For example, a plush toy in the mouth of a tough chewer could be demolished in a matter of minutes. Play behaviors also change as your dog adapts to each individual toy, so it is important to supervise your pet during play, no matter how comfortable your dog is with the toy. Nearly any toy can pose a hazard in one way or another, so you must monitor your pet's interaction with every toy. Over time, you will learn which toys your pet can handle without close supervision, which toys are alright only for a short time, and with which toys your pet gets very rough (these should be removed).

    BACK TO TOP


    Treats

    1. How Does Dentashield® work?
    2. What is DentaShield®?
    3. What is recommended serving of this dental treat and is it possible for my pet to have too many?
    4. What are the calories per treat?
    5. At What age is it safe for me to give my kitten this treat?
    6. Where are the Cat Treats manufactured?

    How Does Dentashield® work?
    • The DentaShield® ingredient coats your cat’s teeth creating a barrier
    • The barrier BLOCKS new tartar formation
    • Leaving your cat with cleaner teeth, longer

    BACK TO TOP

    What is DentaShield®?

    DentaShield® is another name for the ingredient, Sodium Hexametaphosphate, the same ingredient used in one of the leading human toothpaste brands. This ingredient was developed by researchers at Indiana University’s School of Dentistry.

    BACK TO TOP
    What is recommended serving of this dental treat and is it possible for my pet to have too many?

    To get the maximum dental benefit we recommend five treats twice daily. There is no danger in giving your cat more than the recommended daily amount, however, this is a treat and is only intended for intermittent or supplemental feeding.

    BACK TO TOP
    What are the calories per treat?

    1.1 Calories per treat

    BACK TO TOP
    At What age is it safe for me to give my kitten this treat?

    As long as your kitten is on solid foods it is safe for them to have a treat. Please keep in mind, this is a treat and is only intended for intermittent or supplemental feeding and should not be the sole source of their diet.

    BACK TO TOP


    Stain & Odor

    1. How does Hartz® NodorTM Cat Litter Spray work?
    2. Where can I use Hartz® NodorTM Cat Litter Spray?
    How does Hartz® NodorTM Cat Litter Spray work?

    Hartz® NodorTM Cat Litter Spray uses breakthrough encapsulating technology to surround cat urine odor molecules and permanently stop them from causing odor.

    BACK TO TOP

    How does Hartz® NodorTM Cat Litter Spray work?

    Hartz® NodorTM Cat Litter Spray was specifically designed to eliminate cat urine odors on and around the litter box. However, it is also effective in eliminating odors from other surfaces such as wood, carpet and upholstery. Be sure to test for colorfastness before using on these surfaces.

    BACK TO TOP
  • /