Do you have a question about a Hartz product or promotional offer? Are you having trouble finding a favorite Hartz toy? Call our Consumer Hotline or write to our Customer Relations department at the mailing address below.

Consumer Relations Department
The Hartz Mountain Corporation
400 Plaza Drive
Secaucus , NJ 07094 USA

Consumer Hotline
1-800-275-1414
Monday – Friday | 9 am – 5 pm EST

For assistance with Pet Tag ID orders or inquiries, please call 1-877-213-0338


If you think your pet needs medical attention, please contact your vet immediately.

Learn about our Money Back Product Satisfaction guarantee