Question 1

Can I use Hartz UltraGuard® or Hartz MegaShield™ if I have already applied another flea and tick control product?

Accepted Answer

Always read the label directions, typically only one flea and tick product should be used on your pet at a time. Using multiple flea and tick products at the same time may result in interaction which could cause illness or irritation. Consult a veterinarian about the use of heartworm medication.

Question 2

Can I use this if my pet is on medication?

Accepted Answer

Always consult with a veterinarian before applying flea and tick treatment to a sick or debilitated cat.

Question 3

What is the difference between a topical and collar product?

Accepted Answer

A topical is a monthly dose of liquid flea & tick product applied to the back of the pet’s neck, while the Hartz collar is a solid plastic band that is fastened around the pet’s neck and provides up to seven months protection against fleas & ticks. Both products require registration by the US EPA. Product registration includes a full toxicology and efficacy profile which is reviewed prior to approval by the authorities and determines the labeling.

Question 4

Should I use Hartz UltraGuard® or Hartz MegaShield™ on my pet all year round? Or just during flea and tick season?

Accepted Answer

The Companion Animal Safety Council recommends that pets should be treated year round with a flea and tick product. Fleas and ticks may be dormant during freezing winter months but can still be active on days above freezing temperatures. These parasites utilize leaf litter and even snow to provide insulation in the extreme cold.

Question 5

How are Hartz® Home Protection® Miracle Guard® dog pads different from regular dog pads?

Accepted Answer

Hartz® Home Protection® Miracle Guard® pads have 3X more absorption capacity than our top selling pad! These extra absorbent dog pads quickly soak up liquid for no leaks or wet paw tracking. Faster absorption reduces odor & gives your pet more clean, fresh areas to use!

Question 6

Are Hartz® Home Protection® Miracle Guard® dog pads scented?

Accepted Answer

Hartz® Home Protection® Miracle Guard® dog pads are offered in a lavender scent or unscented. The special odor eliminating capabilities within our dog pads trap and neutralize odors.

Question 7

How often should I change the Hartz® Home Protection® Miracle Guard® dog pads?

Accepted Answer

Hartz® Home Protection® Miracle Guard® dog pads are built with 3X more absorbency and feature a spot-concealing, quick-drying top sheet to provide more clean, fresh areas with no leaks or odors. These pads can be left down for up to 24 hours for most medium-sized dogs without compromising a clean home.

Question 8

How long can my cat wear a diaper?

Accepted Answer

Hartz® Comfitables® diapers are designed for 12-hour protection^*. However, every cat is different and you may need to change the diaper more often depending on their urine output. Regular changes help prevent skin issues and maintain hygiene. ^* Based on the average 12-hour urine amount of a healthy cat (may vary depending on each cat).

Question 9

What are cat diapers used for?

Accepted Answer

Cat diapers are used for managing incontinence, spraying, training, after surgery, travel, or for females in heat.

Question 10

What are the lines or dots on the positioning strip for?

Accepted Answer

The lines or dots on the positioning strip on the back of the diaper serve as a guideline to help place the diaper on your pet evenly. Line up the adjustable tabs to the same marker on both sides for a secure fit!

Question 11

What are male wraps used for?

Accepted Answer

Male wraps are designed to accommodate only urine and manage male dogs’ marking behaviors, incontinence, or excitable urination, puppy training, after surgery, or travel.

Question 12

Are diapers for poop?

Accepted Answer

Yes, dog and cat diapers can accommodate both urine and feces. However, you can adjust the tail hole depending on if you would like the feces to stay in the diaper or fall out.

Question 13

Can my pet wear a diaper or wrap all day?

Accepted Answer

It’s best not to leave a diaper or wrap on for extended periods. Frequent changes are recommended to avoid skin irritation or infections. Regular checks are important to keep your pet comfortable and clean.

Question 14

How do I put a diaper on my cat or dog?

Accepted Answer

aWeigh your pet then measure your pet’s waist just in front of the hind legs and compare it to the sizing chart provided. It is crucial to choose a size that fits snugly but comfortably to avoid leaks or discomfort. Dog Diaper Directions for Use

Question 15

How do I choose the right size diaper or wrap for my dog?

Accepted Answer

Weigh your dog then measure your dog’s waist just in front of the hind legs and compare it to the sizing chart provided. It is crucial to choose a size that fits snugly but comfortably to avoid leaks or discomfort. Dog Diaper Sizing Chart

Question 16

What are dog diapers used for?

Accepted Answer

Dog diapers are used for managing incontinence, marking, excitable urination, puppy training, after surgery, travel, or for females in heat. They help keep your home clean and can be useful for senior dogs or those with medical conditions.

Question 17

How long can my dog wear a diaper or male wrap?

Accepted Answer

Hartz® Comfitables® diapers are designed for 6-hour protection* and Hartz® Comfitables® male wraps are designed for 12-hour protection*. However, every dog is different and you may need to change the diaper more often depending on their urine output. Regular changes help prevent skin issues and maintain hygiene. _{*Based on the average 6/12-hour urine amount of a healthy dog (may vary depending on each dog).}

Question 18

What is the difference between a dog diaper and male wrap?

Accepted Answer

Dog diapers can be used by both male and female dogs. Dog diapers have a tail hole and are designed to accommodate both urine and feces. Male wraps are designed for a male dog’s anatomy and accommodate only urine.

Question 19

Will Oinkies treats help clean my dog’s teeth?

Accepted Answer

While chewing action helps remove plaque and tartar build up, consult with your veterinarian for professional advice on dental health and routine care.

Question 20

What should I do with the oxygen absorber in the treat bag?

Accepted Answer

Oxygen absorber packets are placed inside of all Oinkies packaging to enhance taste and freshness. 

This packet should NOT be eaten or cut open.

For your dog’s safety, immediately discard all treats exposed to an open oxygen absorber.

Seek immediate medical attention from your veterinarian if your dog swallows an oxygen absorber or its contents.

Question 21

For longer lasting treats, how long can the treats be left out once given?

Accepted Answer

Oinkies treats are intended to be consumed in a single sitting. For your dog’s safety, unconsumed treats should be discarded within the same day. Always monitor your dog while they eat food or treats.

Question 22

Once opened, how long do the treats remain fresh?

Accepted Answer

To ensure maximum freshness of the treats, Oinkies treats are best if consumed within one month of opening the package.

Ensure packaging is sealed properly and immediately after every use to maintain freshness.

Question 23

Are meat or poultry meals used to make Oinkies treats?

Accepted Answer

No rendered meat or poultry meals are used to make any of our Oinkies treats. All ingredients are sourced with high standards, including treats made with chicken and duck.

Question 24

What are Oinkies made from?

Accepted Answer

Oinkies treats are made of delicious real meat and vegetables in addition to starches, grain flours and more. For more information about specific items, please refer to the ingredient statement on package.

Question 25

What types of treats should I give my dog? How to select Oinkies treats for my dog?)

Accepted Answer

Select appropriate size slightly larger than your dog’s mouth for proper chewing.

All Oinkies treats have a Chew Meter printed on the bag for your reference. 

For small dogs, mild chewer, and senior dogs, light chews with chew meter 1-2 are suitable. 

For larger dogs and longer chew times, consider medium and heavy chews with chew meter 3-4.

Question 26

What type of treats are Oinkies?

Accepted Answer

Our Oinkies assortment incudes meaty natural chews and edible bones formulated in a variety of flavors, sizes and textures, to meet your dog’s chewing style and needs.

Question 27

How many Oinkies treats can I give my dog?

Accepted Answer

Daily caloric requirement greatly depends on the dog’s body weight, body condition, and activity level.

While Oinkies treats are intended for treating between meals, they should be considered into the daily caloric intake. In general dogs can consume 1 to 2 treats per day.

Question 28

Is Delectables® Squeeze Up™ for Dogs safe for cat(s)?

Accepted Answer

Delectables™ Squeeze Up™ for Dogs is specifically formulated to a dog’s desired taste but is safe for cats. Delectables™ Squeeze Ups™ are also available for cats and can be found at the following web page.”

Question 29

How can Delectables® Squeeze Up™ for Dogs be used?

Accepted Answer

Delectables® Squeeze Up™ for Dogs can be used as a food topper, or as a snack or treat in between meals.

Question 30

Can children feed Delectables® Squeeze Up™ for Dogs to dogs?

Accepted Answer

Hand feeding should be done carefully and is not suitable for children.

Question 31

What are Delectables® Squeeze Up™ for Dogs made of?

Accepted Answer

Delectables® Squeeze Up™ for Dogs are grain-free and made with 100% real chicken, with no added fillers, by-products, artificial colors, or preservatives. A complete list of ingredients can be found on the back of our packs as well as on our product pages.

Question 32

Can Delectables® Squeeze Up™ for Dogs be refrigerated?

Accepted Answer

Delectables® Squeeze Up™ for Dogs are not re-sealable pouches; we recommend feeding the complete pouch once opened. Unopened packages do not need to be refrigerated.

Question 33

Can Delectables® Squeeze Up™ for Dogs be used as a primary diet?

Accepted Answer

Delectables® Squeeze Up™ for Dogs should be fed as a treat only. It is intended for intermittent and supplemental feeding only.

Question 34

What are the feeding directions for Delectables® Squeeze Up™ for Dogs?

Accepted Answer

Delectables® Squeeze Up™ for Dogs can be fed daily based on the dog’s weight below.

Dog Weight	# of Tubes Per Day
under 10lbs	up to 3
10-20lbs	up to 5
over 20lbs	up to 7

Question 35

Where are Delectables® Squeeze Up™ for Dogs made?

Accepted Answer

Delectables® Squeeze Up™ for Dogs are produced in Thailand.

Question 36

What is the nutritional information of Delectables® Squeeze Up™ for Dogs?

Accepted Answer

Ingredients and calorie content varies based on the flavor. Ingredients and calorie content can be found on the back of each pack. They can also be found on each product page.

Question 37

How many calories are in each Delectables® Squeeze Up™ for Dogs?

Accepted Answer

Calorie content varies based on the flavor. Full ingredients and calorie content can be found on the back of each pack. This can also be found on each product page.

Question 38

What is the best if used by date for Delectables® Squeeze Up™ for Dogs?

Accepted Answer

The best if used by date varies by product. It can be found on the back of each package.

Question 39

Where are Delectables® Squeeze Up™ for Dogs sold?

Accepted Answer

To find out where Delectables® are sold, first click on our Dogs Products drop down and navigate to our Treats & Chews page. Then click on the View Product button for the product you are interested in. Next, click on the orange "Where to Buy" button.

Question 40

At what age is it safe to give my puppy Delectables® Squeeze Up™ for Dogs?

Accepted Answer

Delectables ® Squeeze Up™ for Dogs are appropriate for puppies that have been weaned and have already transitioned to whole foods. Also remember to always introduce new treats gradually to help prevent gastrointestinal upset.

Question 41

Are Hartz UltraGuard® and Hartz® Pet Defender Plus™ products registered?

Accepted Answer

Yes, all Hartz UltraGuard® and Hartz® Pet Defender Plus™ products are registered with the EPA and the states, data has been provided for both efficacy and safety as required.

Question 42

What is rawhide?

Accepted Answer

Rawhide is the inner layer of the hide of cattle.

Question 43

Are Dentist’s Best® rawhide or edible bones carpet safe?

Accepted Answer

We recommend that these treats be given to your dog on a surface that is easy to clean.

Question 44

Can I give my puppy Dentist’s Best® rawhide or edible bones?

Accepted Answer

Dentist’s Best® rawhide or edible bones are not recommended for your puppy’s smaller teeth. However, when your puppy gets his adult teeth (about 6 months) he can begin having these treats.

Question 45

Do your Dentist’s Best® edible bones contain plastic?

Accepted Answer

No. Our edible bones are made of 100% edible ingredients.

Question 46

Where can I find Oinkies®?

Accepted Answer

Oinkies® treats are sold in major grocery and mass merchant retailers, as well as online at Amazon.com and Chewy.com.

Question 47

Can Oinkies® stain my carpet?

Accepted Answer

We recommend that Oinkies® be given to your dog on a surface that is easy to clean.

Question 48

What part of the pig is used to make Oinkies®?

Accepted Answer

The pig skin is from the layer below the hide, and is processed to reduce the fat.

Question 49

What is the youngest age that a dog can be given Oinkies®?

Accepted Answer

Puppies love to chew, and chewing on an Oinkies® treat (instead of your shoes!) helps channel their energy, satisfy their need to chew, and helps promote healthy teeth. Once your puppy gets his adult teeth (about 6 months), he can begin having Oinkies® treats. Always monitor your puppy while chewing.

Question 50

How many calories are in each treat?

Accepted Answer

Ingredients and calorie content vary, and can be found on the back of each pack. This can also be found on each product page on the following web page.

Question 51

How many Oinkies® twists can I give my dog?

Accepted Answer

You can feed your dog Oinkies pig skin twists up to two per day for an average size adult dog. Tender Treats or Lasting Chew Bones can be fed to your dog two to three twists per day for an average size adult dog.

Question 52

Where are Oinkies® treats made?

Accepted Answer

Oinkies® products are made in China and Thailand.

Question 53

What is the difference between the Delectables™ 10+ years and Delectables™ 15+ years?

Accepted Answer

The difference between the 10+ and 15+ is the 15+ has added Potassium Chloride for Kidney Health Support and Prebiotics to help support healthy digestion. All other ingredients in the formulation are the same.

Question 54

Can Delectables™ be refrigerated?

Accepted Answer

Since these are not re-sealable pouches, we recommend feeding the complete pouch once opened. Unopened packages do not need to be refrigerated.

Question 55

Can Delectables™ be used as a primary diet?

Accepted Answer

No, Delectables™ should be fed as a treat only. It is intended for intermittent and supplemental feeding only.

Question 56

What are the feeding directions for Delectables™?

Accepted Answer

You can feed your cat Delectables™ up to 2 pouches per day for an average size adult cat. Squeeze Up™ treats can be fed to your cat up to 3 tubes per day for an average size adult cat.

Question 57

Where are Delectables™ made?

Accepted Answer

Delectables™ are produced in Thailand. This location has the richest source of Tuna.

Question 58

Where are Delectables™ sold?

Accepted Answer

To find out where Delectables™ are sold, first click on our Cats Products Treats page. Then click on the View Product button for the product you are interested in. Next, click on the orange "Where to Buy" button.

Question 59

What is the nutritional information of Delectables™?

Accepted Answer

Ingredients and calorie content can be found on the back of each pack. This can also be found on each product page at the following web page.

Question 60

What is the best if used by date of Delectables™?

Accepted Answer

You can find a best if used by date listed on the back of every package.

Question 61

Where can I find product?

Accepted Answer

Hartz products are sold both online and at major pet & grocery retailers nationwide including Wal-Mart, Target, Chewy and Amazon.

for General

Can I use this if my pet is on medication?

Where can I find product?