Frequently Asked Questions

Dogs

  • Can I use Hartz UltraGuard® if I have already applied another flea and tick control product?

    Always read the label directions, typically only one flea and tick product should be used on your pet at a time. Using multiple flea and tick products at the same time may result in interaction which could cause illness or irritation. Consult a veterinarian about the use of heartworm medication.

  • What is the difference between a topical and collar product?

    A topical is a monthly dose of liquid flea & tick product applied to the back of the pet’s neck, while the Hartz collar is a solid plastic band that is fastened around the pet’s neck and provides up to seven months protection against fleas & ticks. Both products require registration by the US EPA. Product registration includes a full toxicology and efficacy profile which is reviewed prior to approval by the authorities and determines the labeling.

  • Should I use Hartz UltraGuard® on my pet all year round? Or just during flea and tick season?

    The Companion Animal Safety Council recommends that pets should be treated year round with a flea and tick product. Fleas and ticks may be dormant during freezing winter months but can still be active on days above freezing temperatures. These parasites utilize leaf litter and even snow to provide insulation in the extreme cold.

Cats

  • Can I use Hartz UltraGuard® if I have already applied another flea and tick control product?

    Always read the label directions, typically only one flea and tick product should be used on your pet at a time. Using multiple flea and tick products at the same time may result in interaction which could cause illness or irritation. Consult a veterinarian about the use of heartworm medication.

  • What is the difference between a topical and collar product?

    A topical is a monthly dose of liquid flea & tick product applied to the back of the pet’s neck, while the Hartz collar is a solid plastic band that is fastened around the pet’s neck and provides up to seven months protection against fleas & ticks. Both products require registration by the US EPA. Product registration includes a full toxicology and efficacy profile which is reviewed prior to approval by the authorities and determines the labeling.

  • Should I use Hartz UltraGuard® on my pet all year round? Or just during flea and tick season?

    The Companion Animal Safety Council recommends that pets should be treated year round with a flea and tick product. Fleas and ticks may be dormant during freezing winter months but can still be active on days above freezing temperatures. These parasites utilize leaf litter and even snow to provide insulation in the extreme cold.

General Questions

  • What is rawhide?

    Rawhide is the inner layer of the hide of cattle.

Training Products

  • How are Hartz® Home Protection® Miracle Guard® dog pads different from regular dog pads?

    Hartz® Home Protection® Miracle Guard® pads have 3X more absorption capacity than our top selling pad! These extra absorbent dog pads quickly soak up liquid for no leaks or wet paw tracking. Faster absorption reduces odor & gives your pet more clean, fresh areas to use!

  • Are Hartz® Home Protection® Miracle Guard® dog pads scented?

    Hartz® Home Protection® Miracle Guard® dog pads are offered in a lavender scent or unscented. The special odor eliminating capabilities within our dog pads trap and neutralize odors.

  • How often should I change the Hartz® Home Protection® Miracle Guard® dog pads?

    Hartz® Home Protection® Miracle Guard® dog pads are built with 3X more absorbency and feature a spot-concealing, quick-drying top sheet to provide more clean, fresh areas with no leaks or odors. These pads can be left down for up to 24 hours for most medium-sized dogs without compromising a clean home.

Training Products

  • How long can my cat wear a diaper?

    Hartz® Comfitables® diapers are designed for 12-hour protection*. However, every cat is different and you may need to change the diaper more often depending on their urine output. Regular changes help prevent skin issues and maintain hygiene.

    * Based on the average 12-hour urine amount of a healthy cat (may vary depending on each cat).

  • What are cat diapers used for?

    Cat diapers are used for managing incontinence, spraying, training, after surgery, travel, or for females in heat.

  • How do I put a diaper on my cat or dog?

    aWeigh your pet then measure your pet’s waist just in front of the hind legs and compare it to the sizing chart provided. It is crucial to choose a size that fits snugly but comfortably to avoid leaks or discomfort.

    Dog Diaper Directions for Use

Diapers

  • How long can my cat wear a diaper?

    Hartz® Comfitables® diapers are designed for 12-hour protection*. However, every cat is different and you may need to change the diaper more often depending on their urine output. Regular changes help prevent skin issues and maintain hygiene.

    * Based on the average 12-hour urine amount of a healthy cat (may vary depending on each cat).

  • What are cat diapers used for?

    Cat diapers are used for managing incontinence, spraying, training, after surgery, travel, or for females in heat.

  • How do I put a diaper on my cat or dog?

    aWeigh your pet then measure your pet’s waist just in front of the hind legs and compare it to the sizing chart provided. It is crucial to choose a size that fits snugly but comfortably to avoid leaks or discomfort.

    Dog Diaper Directions for Use

General

  • Can I use this if my pet is on medication?

    Always consult with a veterinarian before applying flea and tick treatment to a sick or debilitated cat.

  • Where can I find product?

    Wardley products are sold across the country in fine retailers that carry pet supplies including Wal-Mart, PetCo and most major grocery store chains.